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Shipping and Returns

 

Vintage Fringe Shipping Policy

 

We offer free ground shipping everyday on orders over $50 (excluding outlet items and international orders).

All orders typically ship the same day of your order if placed before 5pm ET Monday thru Friday (excluding holidays).  As soon as your order has shipped you will receive an email confirming that your order has shipped and providing you with Fedex tracking information. 

Once you have received your tracking information, you can track your shipment at www.fedex.com.  You can also track your shipments if you create a customer account at Vintage Fringe at view my account.

We ship orders within the United States using Fedex Ground, Fedex 2 Day or Fedex Standard Overnight.  We can ship orders anywhere in the United States using the shipping method of your choice as specified below (except shipments to PO Boxes).  Shipments to APF and FPO Boxes can be processed via International Checkout.  We ship all International Shipments via International Checkout.  See below for additional information about International Orders.

Vintage Fringe provides free shipping everyday for Fedex Ground shipments over $50 that do not include outlet items. 

Information on shipping rates and delivery times are detailed below: 

Shipping Method
Cost
Delivery Time*
Fedex Ground
 Free 1 - 5 Business Days
Fedex Ground - Outlet $7.50 1 - 5 Business Days
Fedex 2 Day $15.00 2 Business Days
Fedex Standard Overnight $30.00 Next Business Day

 *For shipments to Alaska and Hawaii please allow an additional 2 days for Fedex Ground shipments and 1 additional day for Fedex 2 Day shipments.  We reserve the right to ship via USPS for shipments to Hawaii and Alaska.


INTERNATIONAL ORDERS
 
Vintage Fringe has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.
 
WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from Vintage Fringe. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
 
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?
 
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
 
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?
 
All inquiries regarding your international order should be directed to International Checkout at:
 
EMAIL:                   support@internationalcheckout.com
 
PHONE: USA Phone: +001.310.601.8196
USA and Canada: +1.866.682.0641
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Denmark Phone: +45.36.950312
Sweden Phone: +46.4069.35779
Hong Kong Phone: +852.8175.6057
Japan Phone: +81.50.5534.6826
Finland Phone: +358.(02)3619.0437
Brazil Phone: +55.(11)3717.5368
Dominican Republic Phone: +1809.202.3017
Ireland Phone: +01 443 3715
Mexico Phone: +55 8421 8266
New Zealand Phone: +09 889 0408
All Others: +001.310.601.8196
 
Please visit the International Checkout Customer Service page for more information and phone numbers in your area. 

 

Vintage Fringe Returns Policy

 

We want you to love your clothes as much as we do.

 

If you are dissatisfied with your order for any reason, you can return all Vintage Fringe items for a prompt refund or exchange.  Please note these important guidelines:

  • All eligible returns are subject to a $5 return shipment fee which will be deducted from your refund.
  • We cannot accept a return on any item that has been worn, washed or altered.
  • All returned items must have the original tags attached.
  • Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
  • Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.
  • All shipping and handling charges are not refundable.
  • If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
  • All Vintage Fringe Outlet purchases are final and no returns will be accepted.

Return instructions are included with your order and the preferred method to request a return is to email us to notify us of the details of the item you wish to return (order number, product name, product number, reason for return, and method of return).  Once we receive this email and confirm that your item is eligible for return, we will email you a shipping label to return your package.  Use this prepaid return invoice and drop your package at a Fedex Ground drop off. 

All returns should be sent to:
Vintage Fringe, LLC
Attn: Returns Department
191 University Blvd. #206
Denver, CO 80206
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